7-Day Money-Back Policy
Money Mitra Network offers a 7-day money-back guarantee on eligible course enrollments. If you are dissatisfied with your course for any technical or content reason within 7 days of purchase, you can submit a refund request.
1. Eligibility Requirements
To qualify for a refund under our 7-day policy:
- The refund request must be submitted within 7 calendar days of the original transaction timestamp.
- The student must not have completed more than 30% of the total course video modules or labs.
- A digital certificate of completion must not have been issued or verified for the enrolled course.
2. How to Request a Refund
Requesting a refund is simple and transparent. Please follow these steps:
- Send an email to moneymitranetwork@gmail.com from your registered account email address.
- Include the subject line:
Refund Request - [Course Name] - [Order ID]. - Provide your Razorpay Payment ID or receipt reference received at checkout.
3. Processing & Disbursement Timeline
Once approved, refunds are processed within 3-5 business days. The refunded amount will be credited back to your original payment method (UPI, Debit/Credit Card, or Netbanking) via Razorpay. Processing banks may take an additional 2-4 business days to reflect the credit in your account statement.
4. Contact Support
For any questions regarding cancellations, payment status, or billing queries, please call us at +91 8770301594 or email moneymitranetwork@gmail.com.